Refund & Cancellation Policy

We want you to be happy with your launch. If you're not, tell us and we'll make it right or refund you. This page explains exactly how that works.

1. Our 7-day guarantee

If you're not satisfied with a paid plan, contact us within 7 days of your payment and we will either fix the problem or refund you. No lengthy justification needed.

2. Nothing recurring, nothing to cancel

All our paid plans are one-time payments. We don't run subscriptions, we don't store your card for future use, and nothing renews automatically. There is no subscription to cancel.

3. What's covered

• Featured Launch ($12) — refundable within 7 days of payment.
• Founder Audit ($49) — refundable within 7 days of payment, see the note below.
• Add-ons (Landing Page Ad, Boost, Pinned Listing, Re-Launch) — refundable within 7 days if we haven't yet run them.
• Free listings — nothing is charged, so there's nothing to refund.

A note on the Founder Audit: the audit is personal work produced by hand. Once the video review and written action plan have been delivered to you, the service has been completed and can't be “returned”. Even so, if you're genuinely unhappy with the quality of the audit and tell us within 7 days, we'll still make it right or refund you. We'd rather refund you than have you feel short-changed.

4. Always refunded in full

You get a full refund, no questions asked, if:

• Your payment succeeded but your plan was never activated.
• We failed to deliver something included in your plan.
• We removed your paid listing for a reason that wasn't your fault.
• You were charged more than once for the same purchase.

5. What we may not refund

• Requests made more than 7 days after payment.
• Plans where all promotion has already been delivered in full and matched what was advertised.
• Listings removed because they broke our Terms of Service — for example misleading claims, vote manipulation, or malicious software.
• Dissatisfaction with results we never promised, such as a specific number of visitors, sign-ups or search rankings. We promise the placement and promotion described on the pricing page, not a business outcome.

6. How to request a refund

Email parth@launchaijam.com with:

• Your tool name and its listing URL
• The email address used at checkout
• The payment reference or receipt
• A short note on what went wrong

We reply to refund requests within 2 business days.

7. How long a refund takes

Once approved, we issue the refund to your original payment method immediately. It then typically takes 5–10 business days to appear, depending on your bank, card issuer or PayPal. Refunds on international payments are returned in the currency you paid in; if your bank applied a currency conversion, the amount you receive back may differ slightly because of exchange rate movements, which we don't control.

8. Before you raise a chargeback

Please email us first. Almost every problem can be sorted out in a day or two, and a direct refund reaches you faster than a bank dispute.

9. Contact

Questions about this policy: parth@launchaijam.com or via our contact page.